Thu. Jun 20th, 2024
British Airlines passengers left stranded in US after fault reasons prime delays
RHOOSE, WALES - JULY 17: British Airways branded Boeing 747 planes sit grounded at Cardiff Airport during the coronavirus lockdown period on July 17, 2020 in Rhoose, Wales. British Airways, owned by International Airlines Group (IAG), has said it will retire all of its Boeing 747's with immediate effect. The 747's represent about 10% of BA's total fleet. (Photo by Matthew Horwood/Getty Images)

Indignant travelers have blasted the ‘abysmal’ loss of communication from the airline (Picture: Getty Photographs Europe)

A ‘technical factor’ has left countless British Airlines passengers caught in US airports.

Folks said waits of as much as five hours at John F. Kennedy International Airport overnight.

A Few indignant visitors have taken to Twitter to blast the ‘abysmal’ loss of conversation from the airline.

BA has blamed ‘a technical issue with our 3rd-birthday party flight making plans supplier’.

A PRESS RELEASE stated bosses are ‘urgently’ investigating the issue and apologised for the ‘disruption to our consumers’ adventure’.

The airline brought that team of workers are ‘holding consumers as much as date and offering them with refreshments’.

But purchaser Charlie Scott wrote to BA on Twitter announcing: ‘What’s occurring along with your flights all over the world? 

‘It Sounds As If the 8.10pm from JFK to London is “on time” but I’m sat in JFK and it’s 9.34pm and there has been zero conversation from someone. Abysmal experience and customer support.’

Another passenger named Nick D Higgs stated: ’I’ve by no means experienced anything else like this. The lack of a qualified communication technique and contingency making plans has uncovered British Airways as incompetent.’

‘BA didn’t even be offering us a bottle of water while waiting for more than 3 hours’, Edgar Jauregui added.

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However some other passenger named Gabriella praised workforce for their work as she took off 4.5 hours late.

She stated: ’4.5 hours after our scheduled departure, we’re FINALLY leaving JFK! Big way to everyone at @British_Airways and @lufthansa who worked throughout the evening to mend the techniques issue, to the BA team of workers at JFK who stayed on method past house time, and to the BA116 workforce who waited for us!’

The observation from BA read: ‘Our flights as a result of depart the united states this night are lately behind schedule due to a technical factor with our 3rd-party flight making plans provider, which we are urgently investigating.

‘We’re sorry for any disruption this may increasingly result in to our customers’ plans, our intention is for those flights to leave as quickly as imaginable.’

BA introduced mentioned the technical issues don’t affect any current departed flights.

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